Terms of Service

1. Introduction

This document and those that may be mentioned in it, establish the conditions governing the acquisition of goods on the website www.msworker.eco (hereinafter, the website).

We ask you to carefully read these Conditions, our Cookies and Privacy Policy before using this website. Keep in mind that by using this website or placing an order through it, you agree to be bound by these Conditions, so if you do not agree with them, you should not use the services that we provide on this site. website or make purchases on it.

As owners of this website, we reserve the right to modify these Conditions at any time, as well as the entire commercial offer presented on the website (modifications to products, prices, promotions and other commercial and service conditions).

Consequently, you must bear in mind that those Conditions that are in force at the time of ordering or, failing these, the use of the website will be considered applicable. That is why we recommend that you consult these Conditions before making any purchase of products.

The information or personal data that you provide us or that are collected through browsing will be treated in accordance with the provisions of our Privacy Policy. By using this website, registering as a user or placing an order, you consent to the processing of said information and data and declare that all the information or data you provide us are true and correspond to reality.

2.- Website owner

The owner of this website is Olga Mª Camino Sevilla with address at C / Mª Teresa León 1, 28051 Madrid with NIF 16597830H, hereinafter, Ms Worker.

Any communication with Ms Worker may be directed to the email address info@msworker.eco For inquiries related to orders and changes or returns, you can send an email to the address orders@msworker.eco

3.- Use of this website

By using this website and placing orders through it, you agree to:

  • Make use of this website only to make legally valid inquiries or orders.
  • Provide Ms Worker with your email address, postal address and / or other contact information truthfully and accurately. Likewise, you consent that Ms Worker can make use of said information to contact you if necessary. If you do not provide us with this information, we will not be able to process your order or provide the information you request.
  • By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to contract and be bound.

 4.- Rplacing orders. Purchase system

Idiom. The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website (Spanish, English), although the language by which the legal terms and conditions of the same should be interpreted will be Spanish.

To process an order, the User must select the items they want and add them to "Your cart".

In the "Your cart" tab, the User will be informed of the total amount of the order in Euros, detailing applicable taxes, if applicable, and shipping and transport costs.

Once the User has selected the products they want to buy, the website will request additional personal data (data to formalize the payment and shipping), which are required to pay for the product and so that Ms Worker can send the product / s that are the object of the order. .

In the case of being a registered User and that is not the first time you place an order through www.msworker.eco, the system will automatically recover the shipping data of the first order placed by default, without prejudice to the User being able to modify these data to indicate an alternative postal address for shipping.

We do not deliver to PO Boxes.

Before finalizing the purchase process, the website will require you to grant express consent for the processing of your data in relation to the purchase made. You can consult our data treatment policy in the Privacy Policy section.

After the purchase process, you will become a client of Ms Worker and will receive an email confirming your purchase to the email address provided with all the information.

5.- Payment methods

The customer may pay the amount of his order by opting for any of the following ways. During the purchase process you must indicate your choice:

  • VISA, AMEX, MAESTRO or MASTERCARD credit card
  • PAYPAL, GOOGLE PAY, APPLE PAY, or SHOP PAY

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.

Likewise, the data on your credit card are entered directly on the bank's page, at the POS (Bank's Point of Sale Terminal) and are not entered or registered in any Ms Worker server.

When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and reimbursement annotations in the accounts of the supplier and the holder will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the cancellation of the corresponding charge, it will remain obliged to Ms Worker to compensate for the damages caused as a result of said cancellation.

However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the cancellation of the corresponding charge, it will remain obliged to Ms Worker to compensate for the damages caused as a result of said cancellation.

6.- Product availability

In the event that an order is processed normally and it is subsequently verified by Ms Worker that there are no products in stock or that an incident arises regarding its supply, the Client will be immediately informed of said circumstance. In these cases, Ms Worker will proceed to reimburse the amount that had been paid by the Client through the same means used for payment, without undue delay and, in any case, before 14 days have elapsed since the payment was made. buys.

 7.- Billing

The delivery of the articles will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.

In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT, without prejudice to the application of the corresponding taxes and / or duties in accordance with current regulations.

You expressly authorize us to issue the invoice electronically. However, you can indicate to us at any time your willingness to receive a paper invoice, in which case, we will issue and send the invoice in that format.

8.- Exemption and limitations of liability

Within a process of continuous improvement, Ms Worker will keep all the information and services offered on the website updated, trying to avoid as far as possible the existence of errors or failures in it, whenever these are due to the media. , services or tools over which Ms Worker has direct control power.

Ms Worker does not guarantee the availability and continuity of the website's operation. When reasonably possible, Ms Worker will give prior notice of interruptions in the operation of the website.

Unless expressly provided otherwise in these Conditions, our liability in relation to any product purchased on this website will be strictly limited to the purchase price of said product.

9.- Communications

Your acceptance of these Conditions implies your consent for communications of any kind to be made electronically (email), through the Customer Service service.

Customer Support

For any doubt, suggestion, query or claim about the website or orders placed, the Client can contact the Customer Service, by any of the following emails:

The Customer Service will provide you with an identification code and a written proof (email) of the presentation of the claim. Ms Worker will respond to your request as soon as possible and, in any case, before a period of one month. In the event that their request is not satisfactorily resolved, the Client may go to the ordinary jurisdiction or process their claim through the Municipal Consumer Information Office of their municipality of residence or the Consumer Arbitration Board of their Autonomous Community.

10.- Security and confidentiality

Ms Worker guarantees security and confidentiality in all communications that we maintain with you. All online payment operations are carried out through a secure server, based on the SSL standard, which protects data against attempted breaches by third parties. The data of the purchase process is stored in a database designed for this purpose.

Ms Worker also guarantees the protection and confidentiality of personal data, payment and any other type provided by the Client in accordance with the provisions of the Personal Data Protection regulations.

Clients can, at any time, exercise their rights to access, rectify or delete their personal data. In some cases, also to oppose our use of your data or to carry them, communicating it in writing to the postal address of Ms Worker: C / Mª Teresa León 1, PE - 3E, CP: 28051, Madrid